Service Promise

We pride ourselves on our knowledgeable and friendly staff. The goal of both our Shop-floor and Workshop teams is to give you the best bike shop service you've ever received… more


Service types

Service One - £45
or HALF PRICE*

*Half Price annually with bikes bought from us over £400!

Wheels & tyres
  • check both wheel hubs
  • check wheels are straight
  • check tyres for wear 
  • re inflate tyres to appropriate pressure
Crank, pedals & gears
  • check wear on chainset, chain and rear cassette 
  • lubricate chain and derailleurs as necessary
  • check and set gears
Brakes
  • align brakes for improved efficiency
  • check brake cables and adjust if necessary
Check headset
Check torque of nuts and bolts across bike
.

Service Two- £80
or HALF PRICE*

*Half Price annually with bikes bought from us over £400!

All elements of Service One plus more love to your drive train

 

Strip and degrease the following parts using solvent free eco-friendly process
  • cranks (pedal arms)
  • chain
  • cassette (rear sprockets)
  • front and rear gear derailleurs
  • clean frame with high quality, material specific cleaner    
  • lubricate and refit all freshly cleaned drivetrain parts
  • adjust hubs headset and bottom bracket where necessary
 
Includes fitting labour for any drivetrain component or brake pads needed purchased from us. 

Service Three - £125
 

Full strip and rebuild* Everything that your bike deserves. If it could choose, it would pick this. 

 

All elements of Services One and Two, plus:

        • Headset stripped, thoroughly cleaned, regreased with new ball bearings and refitted (or include cartridge bearing fit labour if needed)
        • Cup and cone hubs stripped, cleaned, regreased with new ball bearings and refitted (or include fitting labour for cartridge bearings if needed) 
        • Thorough wheel true/retension and clean on both wheels including spoke fitting where needed

 

Includes fitting labour on any new component purchased from us during service
*Full suspension swingarm/pivot bearing strip and rebuild extra - Call for info

 

 

Call 0117 9293500 or pop into the shop to book any service, or ask for further advice.

Add any of these deals to highlighted services...
    • Full set of Shimano stainless cables and SP41 housing, ferrules and crimps, fitted for only £30!
    • during any service
    • Free fitting on Shimano brakes purchased from us with service 2 or 3
  • Please ensure your bike is here by 10:30 am on the booked day of service. Our workshop is very busy and we will have to give your slot away if the bike isn't here on time! If you need to arrange a different drop off time, please let us know and we'll try to accommodate your needs.
  • Dirty bikes may incur extra service costs.
  • Bikes that qualify for lifetime free servicing are issued a with service manual. This must be presented with the bike on the day of service. Over the life of your bike the service manual will become filled with valuable information which can help your mechanic with any issues, take good care of it! Replacement books are available at a charge of £5
  • Any parts fitted during a service will incur additional labour charges unless otherwise stated.

General repairs

Available individually or as extras during a service.
All prices are starting prices and exclude parts unless otherwise stated

Want to learn how to fix your own bike? Sign up for one of our bike maintenance courses

Drivetrain

  • Mechanical gear setup - £20
  • Hub gear strip service (Shimano Nexus or Alfine 8) - £40
  • Electronic gear setup - £20
  • Di2 diagnostics and custom setup - £35
  • Replace Bottom bracket - £15
  • Add drivetrain degrease to a gear service - £25

Brakes

FREE fitting on Shimano brakes bought from us with Service 2 or 3!
  • Rim brake setup (per brake) - £15
  • Disc setup (per brake) - £15
  • Disc brake bleed (per brake) - £25

Frame

  • Bottom bracket service or fitting labour - £15
  • Headset service or fitting labour - £15
  • Bottom bracket/Headset facing - £15
  • Bottom bracket chase - £15

Wheels

  • Fit tyre or tube (Based on standard QR fittings) - £10
  • Fit tyre or tube (Sturmey Archer or hub geared bike) - £15
  • Wheel true (excluding replacement spokes if required) - £15
  • Hub service (Cup and cone, inc' bearings) - £20
  • Hub service (cartridge bearing type - bearings not inc') - £20
  • Wheel build excluding spokes (spokes available POA ) - £50
  • Tubeless setup (Pair) - £30

Suspension

  • Fork service (new seals and oil) - £75
  • Rear air can service (new seals and oil) - £40
  • Full suspension linkage rebuilds/new bearings - POA

Miscellaneous parts fitting

  • Bar taping - £10
  • Dropper post fitting - £15
  • Stealth dropper post fitting - £30

If the job you require is not listed, please feel free to call us for an estimate!

Want to learn how to fix your own bike? Sign up for one of our bike maintenance courses

 

Call 0117 9293500 or pop into the shop to book any service, or ask for further advice.

Service Cancellations

Please note, due to an increasing number of no-show appointments, we now take a 50% labour deposit at time of booking. This is refundable up to 48 hours before the appointment date - please contact us as soon as possible if you wish to cancel your appointment. Any cancellations within 48 hours of the appointment, where the appointment is missed completely, or where you miss the cutoff for dropping your bike off on the day may result in you losing this deposit.

Cutoffs for dropping your bike off - all bikes must be dropped off in store before this time on the day of your appointment. You may also drop the bike off the evening before

  • Monday - Saturday: 10.30am
  • Sunday: 12 noon